Policy Overview
At Ranthambore Ticket, we strive to be transparent about cancellations and refunds. Please read the specific terms for your booking type below. By confirming a booking with us, you agree to this policy.
Safari-Specific Cancellations
Standard Safari (Gypsy / Canter)
Once a safari permit is confirmed and issued by the Forest Department authorities, the amount paid for the safari component is non-refundable. This applies to both Gypsy and Canter safaris, regardless of cancellation reason.
Monsoon Exception — Park Closure due to Rain
If Ranthambore National Park is officially closed on your safari date due to heavy rain, we will process a refund after deducting applicable charges. No refund is possible if the permit has already been issued.
Refunds for monsoon closures are processed only after confirmation from the Forest Department.
Chambal Boat Safari
The amount paid for Chambal Boat Safari is non-refundable once booked, due to fixed boat and guide costs.
Current / Tatkal Bookings
Tatkal bookings have specific rules due to their last-minute nature. Confirmation for morning slots may be provided one day prior, and for evening slots on the same day.
- Gypsy safari: 25% cancellation fee applies (75% refund)
- Canter safari: 35% cancellation fee applies (65% refund)
Tour Package Cancellations
For cancellations of tour packages (including hotel + safari combos), the following sliding scale applies based on days before your arrival date. The day of arrival is not counted.
| Cancellation Period (before arrival) | Cancellation Fee |
|---|---|
| 30 days or earlier | 20% of total tour cost |
| 15 to 29 days | 30% of total tour cost |
| 7 to 14 days | 40% of total tour cost |
| 2 to 6 days | 50% of total tour cost |
| Less than 48 hours / No-show | No refund |
- The safari portion within a package is subject to the non-refundable terms above.
- Any booking / holding amount paid in advance is non-refundable.
- If a permit is not generated for a package booking, we refund 70% of the total tour cost (GST and payment gateway charges are non-refundable).
- Separate cancellation rules may apply during peak seasons (Holi, Diwali, Christmas, New Year) — communicated at the time of booking.
Special Circumstances
Vehicle Replacement
If a Canter is replaced with a Gypsy or vice-versa due to operational reasons, the price difference will be refunded to you.
Technical Error / Non-Availability
If your safari is not booked due to a technical error or unavailability of seats, the full amount for that service will be refunded.
Peak Season / Holidays
Separate cancellation rules apply during Holi, Diwali, Christmas, and New Year — communicated at the time of booking.
Refund Process & Timeline
Raise a Request
Contact us with your booking ID and reason for cancellation. Requests must be raised within 14 days of cancellation.
Review & Approval
We review your request and applicable policy. Approval is typically communicated within 3–5 business days.
Refund Issuance
Approved refunds are processed within 7–14 business days to your original payment method, or via NEFT/IMPS if needed.
Tip: How to Cancel
To cancel a booking or request a refund, please contact us directly by phone or email with your booking ID and preferred refund method.
Liabilities & Force Majeure
Ranthambore Ticket is not liable for delays, cancellations, or changes caused by events beyond our control. While we will attempt to arrange suitable alternatives, refunds or compensation are not guaranteed in such circumstances.
Jurisdiction: Any disputes are subject to the exclusive jurisdiction of the competent courts in New Delhi, India.
If you have any doubts about this policy or need assistance with a cancellation, our team is ready to help.
Contact Person: Dilkhush Saini (Safari Expert) & Kamal Saini (Technical Support)
Phone: +91 97858 85290 · 10:00 AM – 6:00 PM IST
Email: info@ranthamboreticket.com
Address: Ranthambore Ticket, Ranthambore Road, Sherpur Khilchipur, Sawai Madhopur, Raj 322001
By booking with Ranthambore Ticket, you acknowledge that you have read, understood, and agree to this Refund & Cancellation Policy.