Our Commitment to Your Privacy
At Ranthambore Ticket, your privacy is paramount. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a booking, or interact with us. We comply with Indian data protection laws and strive to maintain the highest standards of data security.
By using our services, you consent to the practices described in this policy. If you do not agree, please refrain from using our website or submitting your personal data.
Information We Collect
We collect personal information that you voluntarily provide when you:
- Book a safari: name, email address, phone number, nationality, passport details (for foreign guests), date of birth, and any additional traveller information.
- Contact us: when you email, call, or use our contact form, we may keep correspondence records.
- Use our website: we automatically collect certain information via cookies and similar technologies (IP address, browser type, pages visited, time spent).
- Participate in promotions: if you enter contests or surveys, we collect the information you provide.
For safari permits, we are required by the Forest Department to collect government ID details (e.g., Aadhar, passport). This information is used solely for permit purposes and retained as required by law.
How We Use Information
We use the personal information we collect to:
- Process and confirm your safari, park entry, and tour bookings, including the issuance of permits.
- Communicate with you about confirmations, updates, cancellations, or changes to your itinerary.
- Coordinate hotel accommodation and transport arrangements on your behalf.
- Provide customer support and respond to your enquiries.
- Improve our website, services, and user experience through aggregated analytics.
- Send promotional communications only where you have opted in; you may opt out at any time.
- Comply with legal, statutory, and regulatory requirements.
Information Sharing
We do not sell, rent, or trade your personal information. We may share it only in the following circumstances:
- Forest Department & authorities: to issue safari permits and as required by park regulations.
- Hotels & service providers: to complete your accommodation, transport, or tour arrangements.
- Payment processors: to process your payments securely.
- Legal obligations: when required by law, court order, or government authority.
Engaging in these services means your information is shared only to the extent necessary to fulfil your booking.
Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Access to your data is limited to personnel who require it to perform their duties.
While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee its absolute security and encourage you to exercise caution online.
Cookies
Our website uses cookies and similar technologies to improve functionality, remember your preferences, and understand how visitors use the site. Third-party services embedded on our pages (such as map and media providers) may also set cookies governed by their own policies.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some features of our website function.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your data, subject to legal and regulatory retention requirements.
- Withdraw consent for promotional communications at any time.
- Raise a grievance regarding the handling of your personal information with our Grievance Officer below.
To exercise any of these rights, contact us with your booking details and we will respond within a reasonable time.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out:
Grievance Officer
Dilkhush Saini (Safari Expert) & Kamal Saini (Technical Support)
Phone
+91 97858 85290
10:00 AM – 6:00 PM IST
Address
Ranthambore Ticket, Ranthambore Road, Sherpur Khilchipur, Sawai Madhopur, Raj 322001